Terms & Conditions
All prices are in Euro or Swedish krona (SEK), depending on if You are on the English or Swedish website (You can change it at the top of the page, on the flags).
All prices are excluding VAT (generally 25.00%, except on eatables, 12.50% VAT, and books/magazines, 6.00% VAT.
Our prices are subject to change, errors and misprints expected. We reserve the right to adjust our prices adequately after conclusion of the contract, in case of cost increases or cost decreases, particularly due to increase in pay rates or increase of the material price.
Methods of payment
Only advance payments. When the payment is registered at our bank, we will send the products.
If You order from outside of Sweden: We will send You a new order confirmation at Your email-address, where the Swedish VAT is deducted. Wait for that email before You transfer the money to our bank.
Only companies can order from our wholesale web shop. You need a VAT-number to get clearance from us. Use the button “Create login” and follow the simple steps and we will give You a company-login.
If You do not have a company, go to www.chambersoflove.com and choose Customer.
Choose the products You are interested of and put them in Your shopping basket.
Press “Continue to checkout” and choose “Place order” to finish Your order.
When You order through our web shop You will receive a confirmation of Your order at the email-address You have entered. You should save the order confirmation in case You need to contact us later on. Your order will be processed as soon as the payment is registered at Chambers of Love’s bank account.
We will dispatch Your order as soon as possible, usually the same day or within 1-2 workdays.
Order over telephone:
You can also place Your order by calling us on +46841036111, weekdays between 12.00-18.00.
When You shop at Chambers of Love You accept our terms and conditions.
Delivery time and delivery method
Orders made before 12.00 is generally processed the same day. Products that we have in our main store have a 2-5 workdays delivery time. Products from our main warehouse usually have a 3-7 workdays delivery time. Products that we order directly from our factories have 2-6 weeks delivery time since they are produced on request. You see how long delivery time each product has on their separate side.
We use DHL as shipping carriers for both national and international shipping and the parcels is both trackable and insured. The responsibility for products bought at Chambers of Love passes on to You as a consumer at the point of delivery.
All products are tested before delivery.
When DHL collects the package You will receive an email with a tracking number. The package will be delivered directly to Your company’s address.
AD Försäljning AB
Cancellation of order:
Eventual cancellations must be done as soon as possible to avoid the products from being sent from us. Use the order number that You received in the email with the order confirmation. If the package already has been sent from us the return and withdrawal-policy applies.
Returns & Withdrawal
Within Sweden You have the right to return ordered and flawless products. You have to notify us as soon as possible, but at the latest eight (8) days after delivery, that You want to return Your products. Be advised that the return and withdrawal of intimate products only applies to unopened and unbroken packaging, for hygienic reasons.
Make sure to attach Your customer information, order number and article number in the message to us.
The returned products have to be unused and unharmed in their original packaging (sealing have to be unbroken).
Also attach a copy of the order confirmation with the product.
You will have to pay the return postage. The return can not be sent as a COD or with after-claim.
After a return You are normally given a credit for the same amount at our store.
Warranty & reclamation
All products sold in Sweden through our online wholesale shop is sold in pursuant with Swedish law. For orders within Sweden:
If You would get a defective product You have to contact us as soon as possible, but at the latest eight (8) days after delivery. (See instructions below).
Return the product in the same condition together with a notification of damage or error report and we will send You a new product in return.
If You would get a misdelivered product You have to return it to us in a reasonable amount of time so that You can get the right product. The misdelivered product have to be unused and unharmed (sealing have to be unbroken). (See instructions below).
Return defective or misdelivered products together with a copy of the order confirmation. Write the reason for the return on the back of the order confirmation.
N.B.: Before You return a defective or misdelivered product You have to contact us and get the reclamation approved.
Chambers of Love
Frejs väg 10, 1301
145 71 Norsborg
If You consider that You have been incorrectly treated we ask You to contact us in a written letter and tell us. State Your customer information and order number. Conflicts between the parties shall be solved in negotiations. We always follow the general sales of good act.
If events beyond Chambers of Love’s reasonable control including but not limited too strikes, lock outs and other industrial disputes (in each case whether or not relating to Chambers of Love’s workforce), war, riot, fire, Government control or regulation or severe weather prevent or hinder Chambers of Love from delivering the goods and/or performing the services in accordance with the contract the date or dates for delivery and/or performance shall be extended by the period of delay caused by such events and the price shall be increased to cover any increased costs caused by such delay.
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Chambers of Love
Frejs väg 10, 1301
145 71 Norsborg